E-Gift Card Terms & Conditions

1. Redemption

E-Gift cards are valid either presented on a smartphone or printed out.
E-Gift cards can be redeemed either online at www.peggyporschen.com or at the Peggy Porschen Parlours: Chelsea or Belgravia. For online purchases, enter your gift card number at checkout. If using at the Peggy Porschen Parlours, simply present your card at the till either digitally or printed out. 
E-Gift cards may be used to purchase goods of a higher price than the amount on the card, on payment of the difference.
E-Gift cards are non-refundable, non-redeemable for cash and cannot be exchanged.
Only one E-Gift Card can be redeemed in any one transaction. 
If any item purchased with an E-Gift Card is subsequently exchanged for an item of a lower price or refunded, any money owing will be added to the remaining balance on the card.
If you do not spend the entire balance on the E-Gift Card, the remaining balance will be updated after each transaction. 

Booking for Afternoon Tea using your E-Gift Card

Advance reservation required (subject to availability), via our online booking system, which can be accessed by visiting the Afternoon Tea page of our website, stating the voucher code in the ‘special requests’ section at the time of booking. 

We offer a vegetarian version of our Afternoon Tea and this should be requested in advance.  We do not currently offer a vegan Afternoon Tea menu.  For any dietary requests please speak to our customer services team in advance at hello@peggyporschen.com

Afternoon Tea is currently available between 13.00 - 16.30 at both Peggy Porschen Parlour locations: Chelsea and Belgravia. Early booking is recommended as an Afternoon Tea Gift Voucher does not automatically guarantee a reservation. The unique voucher code must be presented upon arrival and may only be redeemed once. 

The suggested Afternoon Tea E-Gift card prices are inclusive of a discretionary 12.5% service charge and VAT. 

To view our current Afternoon Tea menus please click here . Please note that the menu will change seasonally throughout the year, however the overall value and offering of the experience will remain the same.

Please note the Peggy Porschen Afternoon Tea E-Gift card is only available for use at Peggy Porschen Chelsea and Peggy Porschen Belgravia; it cannot be redeemed against the Peggy Porschen Afternoon Tea at The Lanesborough. 

    2. Period of Validity

    E-Gift cards are valid for 12 months from the date of issue. Any remaining balance will be cancelled on expiry of the validity period.
    Balance enquiries can be obtained via your email link, or your Apple wallet or similar. 
    E–Gift cards should be treated as cash; they are not cheque guarantee, credit or charge cards. Peggy Porschen will not accept liability for lost, stolen or damaged E-Gift Cards.

    3. Cancellation

    a) E-gift card cancellation

    Cannot be returned or refunded, except in accordance with your statutory rights, for example in the event they are not of satisfactory quality.

    Under the Regulations, (as outlined above), if you are contracting with us as a consumer online or by phone, you have the right to cancel all or part of your order for either an E-Gift card at any time up to 14 calendar days after the day on which you place your order, provided none of the balance has been spent. Further details are set out above. Please note that if you cancel an E-Gift card you will not be required to return the physical gift card to Peggy Porschen. A refund will be given to the original purchaser. 

    b) Afternoon Tea or Dining Experience Cancellation 
    Cancellations of a booked Afternoon Tea or dining experience at any Peggy Porschen Parlour are subject to the Parlour’s usual cancellation policy.  Guests may be charged a cancellation fee.  In events where the E-Gift card is cancelled by the guest less than 24 hours before a booked dining experience, it shall be forfeited with no right to refund or exchange.   

    In the unlikely event a booked dining experience is cancelled by Peggy Porschen the voucher shall remain valid and your experience will be rebooked at a mutually convenient time within the next 12 months.  In instances where a booking cannot be rearranged the E-Gift card can be used to purchase goods and services up to the face value of the card at any Peggy Porschen Parlour or online at www.peggyporschen.com in line with voucher expiry date.  Peggy Porschen cannot be held liable for any travel or accommodation costs in relation to a cancelled dining experience.

    4. Changes to the Gift Card Terms & Conditions

    Peggy Porschen reserves the right to amend the terms and conditions of E-Gift cards at any time and to take appropriate action, including the cancellation of the card, if, in its discretion, it deems such action necessary. This does not affect your statutory rights.