Table Reservation Policy

Belgravia Parlour (116 Ebury Street, London SW1W 9QQ)

Thank you so much for making a reservation at Belgravia, our original Parlour, we can't wait to see you. Our team will do its best to maximise your time with us and so that we can ensure you get the best out of your booking, please be advised of the following: 

  • Should your plans change, please let us know 24-hours before your reservation time.
  • We are able to hold tables for a maximum of 15 minutes to accommodate late arrival; during busy periods your table will be released to waiting customers after this time.
  • During peak times, your table is yours for an allotted time in order for our team to manage waiting times. This time begins at the original time of your booking and we cannot always factor in extra time for any late arrival.
  • Unfortunately, due to a high number of customers not attending their bookings without notifying us, we regretfully have to ask for card details to secure the reservation. We ask that any cancellation of your reservation be made no less than 24 hours prior. 

Table Reservations: 
At our boutique Belgravia location we operate a "first come, first serve" walk-in policy for our cafe, breakfast, brunch and all-day menus. The available table duration will be advised on arrival in accordance with the party size, arrival time and day of the week. 

For Afternoon Tea (for which sittings run from 1pm - 4.30pm) a table must be reserved in advance via our booking system. Afternoon Tea tables are available for a maximum of 1.5 hours.

BOOKING FOR AFTERNOON TEA AT BELGRAVIA

Reservation Policy

  • If a table has been booked for Afternoon Tea, our chefs will prepare the amount of afternoon tea servings the table has been booked for and the entire party is required to order from the Afternoon Tea menu. 
  • The Afternoon Tea menu is designed for one adult only and cannot be shared. 
  • We offer a children’s afternoon tea menu for under 12s. 
  • If a customer changes their mind upon arrival and wishes to order from a different menu, they are required to pay 50% of the pre-booked afternoon tea menu price. This is charged per person and it is a non-transferable payment.  Alternative menu items ordered will be charged in full. 

Special Dietary Needs: 
Due to our kitchen layout and capacity we are currently unable to replicate a full afternoon tea service for special dietary needs, other than vegetarian. But we do our best to accommodate special dietary restrictions with alternative options. A revised cost for the adapted afternoon tea will be advised at the time of booking.

CANCELLATION POLICY
We ask that any cancellation of your reservation be made no less than 24 hours prior. Cancellations can be made directly by you, following the instructions on your booking email confirmation. 

Late Cancellation (Less than 24hrs notice)
You will be subject to a fee of £15.00 per person that will be applied to the credit card on file.

Afternoon Tea No Show 
Our dedicated Afternoon Tea chefs take great care in preparing finger sandwiches, scones and pastries prior to your arrival. In the event of a no show, you will be subject to 50% of the Afternoon Tea menu price (per person) which will be charged to the credit card on file.


Chelsea Parlour (219 King's Road, London SW3 5EJ)

Thank you so much for making a reservation at our Chelsea Flagship Parlour, we can't wait to see you. 

Our team will do its best to maximise your time with us and so that we can ensure you get the best out of your booking, please be advised of the following: 

  • Should your plans change, please let us know 24-hours before your reservation time.
  • We are able to hold tables for a maximum of 15 minutes to accommodate late arrival; during busy periods your table will be released to waiting customers after this time.
  • During peak times, your table is yours for an allotted time in order for our team to manage waiting times. This time begins at the original time of your booking and we cannot always factor in extra time for any late arrival.
  • Our closing time is at 6pm so please note that if you make a booking at 5pm, your slot will last only 1 hour.
  • Unfortunately, due to a high number of customers not attending their bookings without notifying us, we regretfully have to ask for card details to secure the reservation. We ask that any cancellation of your reservation be made no less than 24 hours prior. 

BOOKING FOR AFTERNOON TEA AT CHELSEA

For Afternoon Tea (for which sittings run from 1pm - 4.30pm) a table must be reserved in advance via our booking system. Afternoon Tea tables are available for a maximum of 1.5 hours.

Reservation Policy

  • If a table has been booked for Afternoon Tea, our chefs will prepare the amount of afternoon tea servings the table has been booked for and the entire party is required to order from the Afternoon Tea menu. 
  • The Afternoon Tea menu is designed for one adult only and cannot be shared. 
  • We offer a children’s afternoon tea menu for under 12s. 
  • If a customer changes their mind upon arrival and wishes to order from a different menu, they are required to pay 50% of the pre-booked afternoon tea menu price. This is charged per person and it is a non-transferable payment.  Alternative menu items ordered will be charged in full. 

Special Dietary Needs: 
Due to our kitchen layout and capacity we are currently unable to replicate a full afternoon tea service for special dietary needs, other than vegetarian. But we do our best to accommodate special dietary restrictions with alternative options.  A revised cost for the adapted afternoon tea will be advised at the time of booking.

CANCELLATION POLICY
We ask that any cancellation of your reservation be made no less than 24 hours prior. Cancellations can be made directly by you, following the instructions on your booking email confirmation. 

Late Cancellation (Less than 24hrs notice) or NO SHOWS
You will be subject to a fee of £15.00 per person that will be applied to the credit card on file.

Afternoon Tea No Show 
Our dedicated Afternoon Tea chefs take great care in preparing finger sandwiches, scones and pastries prior to your arrival. In the event of a no show, you will be subject to 50% of the Afternoon Tea menu price (per person) which will be charged to the credit card on file.